Welcome to Deals Catch And Reel Store (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website catchandreel.com and all purchases made through our store. By accessing our site or making a purchase, you agree to be bound by these terms.
1. Our Store
Deals Catch And Reel Store specializes in premium fishing gear for anglers worldwide. We offer:
- High-performance fishing rods and reels (including Daiwa products)
- Specialized fishing equipment (assist hooks, rigs, gloves)
- Boat combos and accessories
- Fishing lines (including braid lines)
- Fishing apparel and accessories
2. User Responsibilities
2.1 Account Information
When creating an account or making a purchase, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Promptly update any information that becomes outdated
2.2 Prohibited Conduct
You agree not to:
- Use our site for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
- Make fraudulent purchases or false claims
3. Products and Services
3.1 Product Descriptions
We strive for accuracy in all product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free.
3.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3.3 Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
- Fishing Gloves
- Opened Cleaners & Cleaning Products
- Assist Hooks/Rigs removed from original packaging
4. Orders and Payments
4.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Pricing
All prices are in USD. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
5. Shipping Policy
5.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
5.2 Shipping Options
| Method | Carrier | Delivery Time | Cost |
|---|---|---|---|
| Standard Shipping | DHL/FedEx | 10-15 business days after shipment | $12.95 (orders under $50) |
| Free Shipping | EMS | 15-25 business days after shipment | Free (orders $50+) |
Note: Delivery times may vary for international destinations (excluding Asia and certain remote areas). Tracking information will be provided once your order ships.
6. Returns and Refunds
6.1 Return Policy
We offer a 15-day return policy from the date of delivery. To initiate a return:
- Contact us at [email protected] with your order number and return reason
- Receive return authorization from our team
- Ship items to: Catch And Reel Store Returns, 81 Lyness Street, Manchester, US 06040
6.2 Refund Processing
Refunds are issued to your original payment method within 5-10 business days after we receive and approve your return. Original shipping fees are non-refundable.
6.3 Exchanges
For exchanges (e.g., switching baitcaster reels for spinning models):
- New item ships after we receive your return
- Price differences will be adjusted
- Standard shipping rates apply to new items
7. Damaged or Defective Items
If your item arrives damaged or defective:
- Contact us immediately at [email protected]
- Include photos of the damage
- We’ll arrange replacement/refund and cover return shipping
8. Intellectual Property
All content on our website, including text, graphics, logos, and product designs, is our property or the property of our licensors and is protected by intellectual property laws.
9. Limitation of Liability
To the fullest extent permitted by law, Deals Catch And Reel Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.
12. Contact Us
For questions about these Terms or any other matter, please contact us at:
Deals Catch And Reel Store81 Lyness Street
Manchester, US 06040
Email: [email protected]
Happy Fishing!
The Catch And Reel Team
